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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Ryan D

May 22, 2023

5  out of  5 rating by Ryan D
"Jennifer has helped me and my family out tremendously. I can always tell she is trying her hardest to get me the best deal that she can and is always looking out for me."

Raymond Lawliss

May 22, 2023

5  out of  5 rating by Raymond Lawliss
"Thank you for your help, Karen!"


May 22, 2023

5  out of  5 rating by Cari
"Karen is the BEST!!!!!!!!"

Willy Toledo

May 19, 2023

5  out of  5 rating by Willy Toledo
"Can’ t find enough words to describe Aaron Reeves’ dedication to customer service. He will work with you hand in hand to file your claim, escalate your claim and get the right people involved (upper management) to address your claim the right way. He is always available to help anytime. Aaron adds the additional touch that makes him stand out in a crowd of agents."

Sammamtha Kang

May 17, 2023

5  out of  5 rating by Sammamtha Kang
"Aaron Reeves is great State Farm Insurance Agency. Highly recommended. But Jennifer Rusk is the BEST. We only stayed because of Jennifer. She provides TOP RATED Customer service. She has held my hand through car accident processes start to finish. Always available to answer any questions I have. Ask for Jennifer."

Larry Adley

May 16, 2023

5  out of  5 rating by Larry Adley
"Great service, Great People, & a Great Brother!"

Michael Moss

May 9, 2023

5  out of  5 rating by Michael Moss
"I've had all my insurance with Aaron for over 20 years. The entire staff has always been extremely professional and helpful. Especially Karen."

Acacia Young

February 17, 2023

5  out of  5 rating by Acacia Young
"The service at this specific office is unmatched. After a very unfortunate accident we were quickly put into a rental and the damaged car was taken care of immediately. The process was seamless and required little to no effort on our part. The staff there was kind, caring and efficient. They are always a pleasure to work with."

Daniel Cox

February 6, 2023

5  out of  5 rating by Daniel Cox
"If you are in the need of insurance or financial services- Aaron Reeves is your guy. He will take the time needed to learn about you, your family and your insurance needs in a caring and professional manner. You will be well taken care of by Aaron Reeves State Farm."

Jason Howell

January 28, 2023

5  out of  5 rating by Jason Howell
"Karen is outstanding! I have been treated like family by her for the last 6 years."

Moisesito Flores

January 25, 2023

5  out of  5 rating by Moisesito Flores
"Hi, my wife and I are a recent transplant from San Diego to the Keller area and since selecting Aaron Reeves office we’ve been swarmed with excellent customer service and attention to detail; specially, agent and office manager Jennifer Rusk has been exceptional in her delivery in all aspect of customer service in welcoming new customer to this office. We’re glad we chose Aaron Reeves office for our State Farm needs."

David Vasquez

January 25, 2023

5  out of  5 rating by David Vasquez
"More than a good neighbor... The last few years have brought a few nightmares to us: Hail damage on our home & car & busted pipes flooding. Traveling out of town adds to the complexity of managing the chaos that comes with dealing with these issues. Luckily, we've had Jennifer Rusk (Aaron Reeves State Farm) in our corner. Jennifer has been great with helping me navigate though all these challenges. She has always checked in to make sure I understand the next steps, made sure I was content with the work and keeping me aware of any deadlines for completing the work. I've been with State Farm for over 20 years. With people like Jennifer Rusk, I plan on staying for 20 more. Thank you Jennifer"

Chris Evans

January 25, 2023

5  out of  5 rating by Chris Evans
"Jennifer Rusk at this State Farm location has excellent customer service skills and genuinely cares about your overall well-being. She definitely goes the extra mile! Thanks for all you do Jennifer!"

luis unamuno

January 24, 2023

5  out of  5 rating by luis unamuno
"If you need any insurance this is the place . The whole staff is outstanding. Aaron Karen Jenni YOU GUYS ROCK!!!!"

Shannon Schwade

January 24, 2023

5  out of  5 rating by Shannon Schwade
"Karen provided me with excellent service. Even when I contacted her after hours she was willing to help me. As always, she is great!! Highly recommend !"

Chad Caussey

January 23, 2023

5  out of  5 rating by Chad Caussey
"Great experience recently with the coordination of getting my truck fixed. Highly recommend Aaron and his staff."

Theresa Bentley

November 1, 2022

5  out of  5 rating by Theresa Bentley
"I work in an industry where serving clients is very important for the success of the business, therefore I wanted to take time to share how incredible Aaron Reeves and his staff are to the State Farm name and brand. I have been a State Farm customer for 4-decades and I have never had an agent like Aaron. I recently moved from TX to AZ and had to get another agent. I wish there were a way I could stay with Aaron and his staff, but unfortunately that is not able to happen (State Farm should look into allowing consumers the ability to stay with Agents that actually do their job - ex: responsiveness; informative; likeable; knowledgeable; etc..). I am hopeful this email will make it to the executive level at State Farm, as it needs to be noted if you had more agents like Aaron and his staff, your adoption of consumers would increase."

Jeff Milvo

October 27, 2022

5  out of  5 rating by Jeff Milvo
"Aaron Reeves has been my insurance agent for many years and he and his staff have always catered to my needs with auto, home, renters, recreation vehicle insurance... The staff is top notch across the board which is why I've stayed with him for so many years. The last thing I have to worry about is anything insurance related with my agent. They always take care of us. I appreciate all of you and the birthday wishes I get every year from Aaron. Jeff"

Tommy Lee

October 26, 2022

5  out of  5 rating by Tommy Lee
"The absolute best insurance company on the planet. They have always taken care of anything that’s been thrown my way. They always have gone way over and beyond my expectations. I’ve been with them for 15 years and I will be with them for another 15. Aaron, I thank you and your staff for always doing your best."

Brian Miller

October 18, 2022

5  out of  5 rating by Brian Miller
"Despite my having to pay car insurance at all, the fine folks at Aaron Reeves' office have always been helpful, kind and friendly."

Mike Mattocks

October 13, 2022

5  out of  5 rating by Mike Mattocks
"Aaron Reeves Agency has handled our insurance for several years. Their team is dedicated, professional, and efficient. We can't say enough about their service! Thanks for taking care of our insurance needs!"

Katherine Galvez

September 29, 2022

5  out of  5 rating by Katherine Galvez
"I’ve had my auto/home/life with Aaron and his team for many years and they have been the absolute best team I have had on my side. They’ve helped me understand all aspects of insurance and made sure I’m being covered appropriately. They communicate effectively and are very reliable. I love my team!"

John B

September 7, 2022

5  out of  5 rating by John B
"Aaron’s office has helped us through some stressful times - extensive hail damage to our new home, car accident, and various life transitions. They always pick up the phone and we are glad to have them on our team."

Melissa Smith

September 7, 2022

5  out of  5 rating by Melissa Smith
"I wish I could give 20 stars for Aaron Reeves and his amazing team. We've had a truck stolen, roof damage, daughter's car totaled, and more, and they have been absolutely amazing in every single instance. Our whole first floor flooded when pipes broken during Snowmagedon. As stressful an experience as that was, I just can't describe how wonderful every single person was, Aaron, Karen, 800-number folks, and especially my claims agent assigned to me. This was a very long process with the house - 11 months, I believe, so I actually felt like my claims agent, Pierre, was a friend and really enjoyed chatting with him. He would call me once a week for an update, even when nothing was going on. I adored him! They made everything so easy and not one hiccup along the way, which is really amazing. Aaron would call himself to check how we were doing throughout the process, as would his staff. I respect how Aaron conducts his business and how caring and helpful his team is. They all feel like friends, which is pretty amazing! Best agent ever, best experience ever."


September 2, 2022

5  out of  5 rating by KathyS
"Our favorite office. Quick answers and very helpful."