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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pam Taylor

October 13, 2024

5  out of  5
rating by Pam Taylor
"Aaron Reeves & Jasmine Herndon are both professional & competitive. They know their products and represent themselves very well. I recommend them to any and everyone!"
We responded:
"Thank you so much for your wonderful feedback! We're thrilled to hear that our office provided professional and competitive service while demonstrating excellent knowledge of their products. Your recommendation means a lot to us! If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us! -Aaron"
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Russell Lyons

July 27, 2024

5  out of  5
rating by Russell Lyons
"Time and time again the Staff has been supportive professional and effecient. Always pleasant and quick to respond. Love the support and service. Keep up the great work."
We responded:
"Thank you for sharing your experience. We're delighted to hear that our staff has consistently been supportive, professional, and efficient. It's wonderful to know that you find our team pleasant and quick to respond. Thanks again for your kind words and encouragement. We look forward to continuing to provide you with excellent support and service! -Aaron"
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Jack jack

July 1, 2024

5  out of  5
rating by Jack jack
"Amazing customer service, speedy responses"
We responded:
"Thank you for your feedback. We're thrilled to hear that our customer service has been amazing and our response times quick. We appreciate your kind words and look forward to continuing to provide you with top-notch service! -Aaron "
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Adam O'Daniel

June 28, 2024

5  out of  5
rating by Adam O'Daniel
"Jennifer is always pleasant and helpful."
We responded:
"Thank you for sharing your experience. We're thrilled to hear that Jennifer is always pleasant and helpful. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -Aaron "
Profile photo of Jaimie Johnson

Jaimie Johnson

June 28, 2024

5  out of  5
rating by Jaimie Johnson
"This team of insurance agents are always right on every request I make no matter how big or small the account is and no mater how big or small the request is. Jennifer is super helpful and jumps right in. As a Realtor it is so important to have a trustworthy team that always gets us to the finish line with insurance which is usually the last thing that gets done in home buying and leasing on the long list. :) Thank you all so much! Jaimie"
We responded:
"Thank you, Jamie, for sharing your positive experience with our team. We're delighted to hear that Jennifer and the rest of the team have been consistently helpful and responsive, no matter the size of the request or account. We understand how crucial it is for a Realtor to have a trustworthy team, especially when it comes to finalizing insurance in the home buying and leasing process. Thank you again for your kind words. -Aaron "
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Greg Johnson

June 26, 2024

5  out of  5
rating by Greg Johnson
"I'am very Satisfied with State Farm"
We responded:
"Thank you for sharing your feedback. We're delighted to hear that you are very satisfied with State Farm. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -Aaron"
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Angie Dixon

June 25, 2024

5  out of  5
rating by Angie Dixon
"I have been with Aaron Reeves State Farm for years. Every time I have been in his office, I have received about and beyond customer service from Karen!"
We responded:
"Thank you for sharing your experience with our office. We're thrilled to hear that you've consistently received above and beyond customer service from Karen over the years. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! – Aaron "
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roger metz

June 24, 2024

5  out of  5
rating by roger metz
"I was stranded with a blown out tire and Jasmin came through with flying colors. She took total responsibility for coordinating the tow truck, reimbursements etc. Exceptional white glove service as always from Aaron Reeves State Farm!"
We responded:
"Thank you for sharing your experience. We're thrilled to hear that Jasmin provided exceptional service when you were stranded with a blown-out tire. It's great to know that she took total responsibility for coordinating the tow truck and reimbursements, delivering the white glove service you expect from our office. Thank you for your sharing your experience. -Aaron"
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Tim Dooley

June 20, 2024

5  out of  5
rating by Tim Dooley
"Karen was wonderful in helping me reach the claims department while I was at the collision center to pick up my vehicle. Thank You Karen!"
We responded:
"Thank you for sharing your experience! We're thrilled to hear that Karen was wonderful in helping you reach the claims department while you were at the collision center. Your satisfaction is very important to us. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -Aaron"
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Roxanne Brewer

June 19, 2024

5  out of  5
rating by Roxanne Brewer
"Karen Smith is an amazing agent and people person. You feel comfortable with her right away. She listens to your needs and helps you in a timely matter. She always follows to assure you got everything you needed. I adore her and the entire agency. Thank you"
We responded:
"Roxanne- we are honored to have you as a part of our family! thank you for your kind words. We look forward to serving you in any way we can!---Aaron"
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Rick Campbell

May 23, 2024

5  out of  5
rating by Rick Campbell
"Karen is the best! Always so pleasant and helpful! Thank you Karen, for always going the extra mile to take great care of me! Rick"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Karen has been so pleasant and helpful, going the extra mile to take great care of you. Your satisfaction means a lot to us. Thank you again for your kind words. We look forward to continuing to provide you with excellent service! -Aaron "
Profile photo of Dawn Gray

Dawn Gray

May 4, 2024

5  out of  5
rating by Dawn Gray
"I can’t thank Aaron Reeves and his team enough for all the help they gave us in assisting our roof replacement. They were there for us the entire time during this process and helped communicate and followed up with the claims department. Thank you team for being there for us! I just love the entire staff in Aaron’s office. Jasmin and Karen are who we talk most to and they are always so sweet. They have so much patience when trying to get our updated info they need and trying to help us get our mileage turned in on time. They treat us like family and really care about their clients. I love calling and talking to everyone in the office because they are always genuine and take the time to help me. We appreciate all the little extra things you do for us like sending birthday cards, thank you cards and being there for me when my mom passed away. I truly thank you from the bottom of my heart for being there for our family all these years. Don’t change a thing just keep being awesome like you all are in Aaron Reeves office.😊😊😊😊"
We responded:
" Thank you so much, Dawn, for sharing such heartfelt feedback about your experiences with our team. We're incredibly grateful for your kind words and pleased to know that our team, especially Jasmin and Karen, has consistently provided you with support and care throughout your interactions, including during significant events like your roof replacement and more personal moments like your mom's passing. We appreciate your recognition of the little things we do, from birthday cards to personal support, as we believe these touches make a big difference. Thank you for your loyalty and for encouraging us to continue being awesome. We're honored to be there for you and your family and look forward to many more years of service. -Aaron "
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Stewart Speakeasy

April 30, 2024

5  out of  5
rating by Stewart Speakeasy
"The team at Aaron Reeves was very patient, helpful, and friendly as I looked to make the best decision for my new insurance. My homeowner's insurance was more than twice what I am now paying at State Farm and for less coverage. It wasn't easy to make these changes after all these years, but enough is enough and Jasmin was incredibly supportive from beginning to end. Thanks y'all!"
We responded:
"Thank you for sharing your experience with the team and highlighting Jasmin's support! It is our team's goal to be patient, helpful, and friendly as you navigate your insurance options. It's good to know that you found better coverage at a better price point with us. Making a change after many years can indeed be challenging, and we're glad Jasmin was there to support you every step of the way. We appreciate your trust in State Farm and look forward to continuing to provide you with excellent service.-Aaron"
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A Grizz

April 20, 2024

5  out of  5
rating by A Grizz
"We've been with Aaron Reeves for over a decade now. Home, autos, & boat. Always helpful and friendly with any needs we may have. We get a hand signed Christmas card from them every year!"
We responded:
"Thank you for sharing your long-standing relationship with our team! We're delighted to hear that we've been able to consistently assist you with your home, auto, and boat insurance needs over the past decade. We strive to maintain a personal touch, and it's wonderful to know that the hand-written Christmas cards have added a special touch to our service. We appreciate your loyalty and look forward to many more years of providing you with helpful and friendly support. -Aaron"
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Cathie Jordan

March 24, 2024

5  out of  5
rating by Cathie Jordan
"My claim was handled so smoothly. I heard from Jasmin with all the updates from the beginning to the end & I really appreciated this.Great experience. Thank you!!!!"
We responded:
" Cathie, we are so pleased you had a good experience with our team, particularly Jasmin! We strive to communicate efficiently with our Good Neighbors and are thrilled that you are one of them. Please, let us know if anything else comes up! -Aaron "
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Griffin Park

March 12, 2024

5  out of  5
rating by Griffin Park
"I've been a customer with this branch for years and filed my first claim with them recently. It was a fantastic experience from start to finish. I called in the morning and before the end of the day, I had my car dropped off at a wonderful body shop and in a rental car. I couldn't have asked for a better outcome. Thank you so much to the entire team!"
We responded:
"Thank you for sharing your positive experience with your first report process at our branch. We're so pleased to hear that we were able to handle everything efficiently and to your satisfaction, from the initial call in the morning to having your car dropped off at a body shop and securing a rental car by the end of the day. Thank you for being a loyal customer and for trusting us with your insurance needs. If there's anything more we can do for you, please don't hesitate to reach out. -Aaron "
Profile photo of Carrie West

Carrie West

March 8, 2024

5  out of  5
rating by Carrie West
"Super helpful, friendly and honest advise"
We responded:
"Carrie, it is an honor to assist our customers. Our team loves being able to help. If we can assist in any way in the future, please let us know. Thank you!- Aaron"
Profile photo of Karla Albrecht

Karla Albrecht

March 8, 2024

5  out of  5
rating by Karla Albrecht
"Karen is a ROCKSTAR!! Her above and beyond dedication to getting things done is unmatched. She is a HUGE ASSET to Aaron Reeves State Farm Office. This is THE BEST and the ONE and ONLY place you need to go for insurance."
We responded:
"Thank you for such an enthusiastic shout-out to Karen and her service at our office! It's wonderful to hear about her dedication and the exceptional effort she puts into ensuring everything is handled with the utmost care. We're thrilled to be considered your only go-to place for insurance. We're here for you whenever you need us! -Aaron "
Profile photo of Aaron Franklin

Aaron Franklin

February 8, 2024

5  out of  5
rating by Aaron Franklin
"The office of Aaron Reeves has been amazing. They are very helpful and responsive to everything I have ever needed. They make the process of making changes to my policies effortless and I enjoy conversations with them over the phone or in person. This is truly customer service at the highest level and 100% satisfaction on my end. I have had personal interaction with Jennifer Rusk who has been with me step by step getting everything setup exactly the way I need on mu home and auto policies. She is always pleasant and has shown me that anything is possible. I highly recommend to anyone shopping for insurance or who may already be with State Farm but are looking to maximize your experience."
We responded:
"Thank you for your glowing review! It's heartening to hear that you've found our team to be helpful and responsive. We pride ourselves on making coverage changes as seamless as possible for our customers, and we're delighted that Jennifer Rusk has been instrumental in setting up your home and auto plans to your satisfaction. We appreciate your recommendation and your recognition of our commitment to top-tier customer service. Thank you for choosing us for your insurance needs. We look forward to continuing to provide you with exceptional service. -Aaron"
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Ricardo Streber

February 5, 2024

5  out of  5
rating by Ricardo Streber
"They’ve been very friendly and helpful! I’m very satisfied with their services."
We responded:
"Thank you for your kind words! We're delighted to hear that you're satisfied with our services and found our team to be friendly and helpful. Our goal is to provide great service to our customers. We appreciate your feedback and look forward to continuing to serve your insurance needs. -Aaron "
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Kacy Bryan

January 17, 2024

5  out of  5
rating by Kacy Bryan
"Aaron's office is outstanding! It is always a pleasure speaking with Karen or Mr. Reeves! I want others to know is how kind and good these people are! I recommend them and their office!"
We responded:
"Thank you for sharing your experience with our office, especially your interactions with Karen and me. We take pride in exhibiting kindness and dedication to provide upstanding service. Thank you for recommending our office to others; we truly appreciate it and we're here to continue serving your insurance needs with excellence! -Aaron "
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Danny McElroy

January 14, 2024

5  out of  5
rating by Danny McElroy
"Very professional service from the local branch."
We responded:
"Danny, it is an honor to serve you with your insurance needs. I am glad you had a good experience with our team at Aaron Reeves State Farm, but we are sorry that the rest of your experience was not. Always know we are here to assist in any way we can. -Aaron"
Profile photo of Ine Jennifer A Iwenjiora

Ine Jennifer A Iwenjiora

December 29, 2023

5  out of  5
rating by Ine Jennifer A Iwenjiora
"Best customer service at Mr Aaron Reeves State Farm office. Special gratitude to Jazz for expediting insurance application at the time of purchase of a new car. Excellent team working together towards customer satisfaction. ♥️🙏I Will defintly recommandé Aaron Reeves team for automobile insurance seekers in Texas."
We responded:
"Thank you for taking the time to leave a positive review! Hearing about the outstanding customer service you received is a huge compliment. With a special mention for Jazz's efficient assistance during the purchase of your new car. Our team is committed to customer experience, and your recommendation speaks volumes about their dedication. Thank you for choosing us! -Aaron"
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Heather Brown

December 28, 2023

5  out of  5
rating by Heather Brown
"We have had the best experiences with Aaron Reeves and his staff. Everyone is genuine, caring and actually listen to your needs and life!"
We responded:
"Thank you, Heather! We're delighted to hear about your experience with our staff. Their genuine, caring, and attentive approach to understanding your needs and life is our daily goal. Your trust is very important to us, and we're here to provide you with excellent service and support. If you ever have other questions or require assistance in the future, please don't hesitate to reach out. Thank you for choosing us! -Aaron"
Profile photo of Jan Buck

Jan Buck

December 16, 2023

5  out of  5
rating by Jan Buck
"I have used Aaron Reeves State Farm for home and auto insurance for many years. I have been extremely satisfied with the service and support I have received from Aaron and his staff. Having an agent advocating on my behalf has been very helpful with the few claims I have had. I highly recommend him!"
We responded:
"Hi Jan, we're genuinely heartened to learn about your positive experiences with our services. It's been our pleasure to assist you with your home and auto insurance over the years. Knowing that you've found our support and service to be of great value, especially in times of need, is incredibly rewarding for us. We appreciate your recommendation and look forward to continuing to serve your insurance needs. Should you have any further needs or questions, we're just a call or message away! -Aaron"